Terms & Conditions
Effective date:
Jan 1, 2025
1. Introduction
Welcome to Kambrium ("Company," "we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our website www.kambrium.ai, app.kambrium.ai, and any related software, applications, services, or integrations (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use the Service.
2. Eligibility and Account Registration
To use Kambrium, you must:
Be at least 18 years old or the age of majority in your jurisdiction.
Register an account and provide accurate, complete, and up-to-date information.
Maintain the security of your account credentials.
Accept that you are responsible for all activity conducted under your account.
We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
3. Subscription Plans and Billing
Kambrium offers subscription-based services with different plan levels:
3.1 Plan Tiers
PlanPriceFeaturesFree$0/mo1 Integration, 5GB Storage, 50,000 Tokens/MonthBasic$400/mo3 Integrations, 20GB Storage, 500,000 Tokens/MonthPro$1200/mo10 Integrations, 100GB Storage, 2,500,000 Tokens/Month
We may update plans and pricing, and any changes will be communicated in advance.
3.2 Billing and Payments
Subscriptions are billed in advance on a monthly or annual basis.
Payments are non-refundable, except as required by law.
If payment fails, we may suspend or terminate your access.
You authorize us to charge your provided payment method for recurring fees.
3.3 Downgrades and Cancellations
You may downgrade or cancel your subscription at any time.
Downgrades take effect at the next billing cycle.
Cancellations prevent renewal, but no refunds will be issued for unused portions of a billing cycle.
4. Acceptable Use Policy
You agree not to:
Use Kambrium for any illegal or unauthorized purpose.
Attempt to reverse-engineer, copy, resell, or redistribute the Service.
Overload, disrupt, or interfere with Kambrium’s servers or networks.
Use the Service to generate harmful, misleading, discriminatory, or illegal content.
Exceed API limits or engage in excessive automated requests.
Violate intellectual property rights of Kambrium or third parties.
We reserve the right to suspend or terminate accounts violating these rules.
5. Intellectual Property
All content, software, AI-generated outputs, and services provided by Kambrium remain our intellectual property.
Users do not acquire ownership rights to any AI-generated outputs.
You are granted a limited, revocable, non-exclusive license to use the Service within the agreed limits.
Any tools, integrations, or content you create remain your property unless agreed otherwise.
6. Data Collection and Privacy
Your use of the Service is subject to our Privacy Policy, which explains how we collect, store, and process user data.
6.1 Data We Collect
We collect and store:
Account information (e.g., email, payment details).
Usage logs and interactions within the Service.
AI-generated prompts, chain-of-thought processes, and user feedback, which may be used for system improvements but not for AI training outside the platform.
Third-party data processing occurs via LLM providers and vector database providers to deliver services.
6.2 Data Security
We implement industry-standard security measures to protect your data but do not guarantee absolute security. You acknowledge that no online service is 100% secure.
7. AI Disclaimers and Limitations
No guarantees: AI-generated content may contain inaccuracies or errors.
No liability: Kambrium is not responsible for decisions made based on AI outputs.
Use at your own risk: AI-generated recommendations are for informational purposes only.
8. Service Availability and Modifications
Kambrium is provided as-is, without guarantees of uninterrupted service.
We may update, modify, or discontinue features at our discretion.
We reserve the right to limit or restrict access to the Service if needed for security or operational reasons.
9. Termination and Suspension
We may suspend or terminate your account if:
You violate these Terms.
You fail to pay subscription fees.
Your use poses a security or operational risk.
Termination results in the loss of access to your account and stored data.
10. Limitation of Liability
To the maximum extent permitted by law, Kambrium and its affiliates:
Are not liable for any indirect, incidental, or consequential damages.
Do not guarantee uninterrupted access, accuracy, or reliability.
Limit liability to the total amount paid by you in the past 12 months.
11. Indemnification
You agree to defend, indemnify, and hold harmless Kambrium from any claims, losses, or damages arising from:
Your violation of these Terms.
Your misuse of the Service.
Your breach of third-party rights or applicable laws.
12. Governing Law and Dispute Resolution
These Terms are governed by German law. Any disputes shall be resolved through the courts of Germany, unless arbitration is agreed upon.
13. Changes to Terms
We reserve the right to update these Terms. We will notify users of material changes, and continued use after updates constitutes acceptance.
14. Contact Information
For questions, please contact us at contact@kambrium.ai
This document follows standard SaaS industry practices while ensuring compliance with German jurisdiction. Let me know if you need any modifications!